KPJ Healthcare taps IBM watsonx to deliver AI personalised patient services

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The story "KPJ Healthcare taps IBM watsonx to deliver AI personalised patient services" was covered 18 hours ago by Digital News Asia, a news publisher based in Malaysia.

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KPJ Healthcare taps IBM watsonx to deliver AI personalised patient services - Digital News Asia

Quick Summary:

Enable patients to conveniently access essential information and services

Part of KPJ’s transformation where clinical care, education & research come together KPJ Healthcare Bhd, Malaysia’s largest network of private healthcare provider, is collaborating with IBM Malaysia Sdn Bhd and GlobeOss Sdn Bhd, an IBM Business Partner, to introduce an AI-powered chatbot built using IBM watsonx technologies to enhance and improve patient experience across KPJ Healthcare’s 30 specialist hospitals, including the newly opened KPJ Kuala Selangor.

"Our collaboration with KPJ Healthcare, together with our ecosystem partner GlobeOSS, represents a major milestone in advancing patient engagement and transforming healthcare services in Malaysia and beyond,” said Dickson Woo, Country General Manager and Technology Leader, IBM Malaysia. "Today's collaboration demonstrates how the fusion of technology and industry expertise can help to deliver smarter, more efficient, and patient-centric solutions.”